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Administration - Setup

This document describes how to securely upload card data from your iOS device to your  secure Microsoft Azure database.

Enable Remote Upload (one-time)

Before you start, Remote Upload is a feature that must be turned on for each client and database.

Please request “remote upload” from your Sales Representative.   This is a security feature. 


Create a 'remote-upload' Secure User (one-time)

Log into your web-app.  In the Administration menu on the LHS, click on Users.  


Check if your database has a User named ‘remote-upload’.  If not, create a User with User name ‘remote-upload’ and assign the Registration Role in the Roles tab.   


Remember the password for later.

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1. Generate a Secure Link

Find the user you wish to enable remote uploading in Profile Search. View their profile.  


Scroll to the bottom of the User’s Profile and locate the Remote Upload – App section.  (This will be shown if the Contact Harald team has enabled it in the very first Administration step.)


Click on the purple ‘Generate a Link’ button.  This will request the password used to setup the remote-upload user.  Make sure you type it in exactly, it is case sensitive.  


Click the blue copy button to copy the link to the clipboard.

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2. Send a Secure Link

Send the secure link (copied to the clipboard) to the User.  Either email this or send it via SMS.  The link will look something like this:




Note: this link can be used again, however you must store it as the web-app will clear the link (for security reasons).  If it has been cleared, all you have to do is generate it again using the remote-upload password.


Note: Currently the same link can also be used by other Users on your system.  If the remote-upload password changes, the link will need to be generated again. 

User - Card Upload

1. Download the App

Go to the app store on your iPhone.   Ask the Card Holder to download CH Remote Upload, by Contact Harald.  Do not open the app yet.  If you open it an ‘Incorrect Start’ will appear, see step 2 below.

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2. Click on the Secure Link

Click on the link sent via SMS or email from your Administrator.  

Click on the link sent via SMS or email from your Administrator.


If the link was emailed, copy it exactly out of email and paste into the browser Safari.

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3. Securely upload

The link (if generated correctly) will securely log you in and open the app. It is ready to upload card data.

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Press the button on the card. Data will be transmitted via Bluetooth to the phone, then uploaded to the secure database via the Internet.

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Once uploaded, close the app.  All done!



If you are having trouble please check the following:

  • Did you set up the remote-upload user properly?  The user name must be exactly as shown with a dash -’ in between.

  • Did you type in the password for user remote-upload properly?  It is case sensitive.

  • Did you send the secure link correctly?  You must send the entire URL.

  • Is the card registered properly?

  • Is Bluetooth enabled on your iPhone?

  • Do you have an internet connection on your iPhone?


Further questions?

Speak to our team

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